SOFOTTRAN .COM TRAVELS & FLEET MANAGEMENT SYSTEM - TERMS OF SERVICE
Terms & Conditions
SOFOTTRAN .COM TRAVELS & FLEET MANAGEMENT SYSTEM - TERMS OF SERVICE
Documernent Ref: sofottran/001/2019-20
Document date:- Thursday, October 17, 19
The special offers that are mentioned in this terms and prices are called the "The offer date" and are valid till 25th November 2019 .
1. Vehicle & Fleet Management
Section 1:- About Software:-
This software is web based software which will work thro internet only , so that you can use ,view your software reports from anywhere any time.
The training will be provided over phone, internet, chat , email In case you need our staff to come to your location and provide training, that can be done at special low cost as explained in this proposal.
Kindly allocate two staff from your side who knows English /Hindi for this training to learn from us and train others at your office
Section 2:- License information
Plan name:- "Sofottran.com Travels &Fleet Management User License plan-1 "(STFMULP-1)
Sofottran.com.com - "Nissi server License" (Software works from Nissi server only)
HO /Branch /site /project License - 1 (INCLUDING HO)
Online version Can be accessed via internet from anywhere anytime.
Section 4:- Quotation:-
"Sofottran.com Travels &Fleet Management User License plan-1 "(STFMULP-1)
All 1 module included
Section 5 :-
User License monthly charges:- (as selected and paid by "Indian customer" through the www.Sofottran.com payment gateway
Section 5 a:-
optional Monthly charges section :- (for training and customisation of software- payable until the training and customisation has been completed to the full satisfaction of customer. Customer can stop this anytime after 1 month or extend for any number of months if there is a need. When the support & customization need is reducing gradualy customers can reduce and pay for ,10,5 hours of support gradually @Rs.350 per hour )
"Nissi campus and @site implementation staff" - 25 hrs/pm
"Nissi customization staff" - 25 hrs/pm
The Sofottran.com Vehicle & Fleet Management , (LFMULP-1) user license has to be paid online through Nissis payment gateway. All the monthly user license plan charges will be auto debited to Indian customer account exactly 30 days from the date of first payment every month.
Section 5 b:- (Optional)
"Indian customer" who opt to pay for the full year will be given 1 month discount during the offer period (if paid before the offer date)
Section :-6 Terms for Sofottran.com - Nissi server License:-
The "The offer date" is given for specifications requested by customer combined with user license and the branches and valid upto "The offerdate" only. If "Indian customer" does not opt for all same specifications, or if the payment is not done before the offer date , there after the "without offer pricing" prevailing will be sent.
The software "user license subscription charges" will be provided subject to terms of "order agreement and maintenance contract detailed in this proposal and more elaborately in the "admin login area" of sofottran.com software which when logged and software used will be deemed as "agreement signed".
Optionally "customer" can request for a printed agreement for signature for their records.
Delivery of software license logins will be as follows:-
sofottran.com license will be sent within 7 days from the date of payment
b. within the 7 days the contract link will be sent, once signed the user license will be processed
100% advance on or before "The offer date"
"Sofottran Vehicle & Fleet Management , (LFMULP-1)" are being paid by "Indian customer" only as "subscription charges" to log into online software and use the software until such time the "Indian customer" want to use the software and are paying the "subscription charges" for "Sofottran Vehicle & Fleet Management , (LFMULP-1)"
"The offer date" means the usual initial discount charges extended by Nissi to all "Indian customer" to who subscribe to sofottran.com software irrespective of they ("Indian customer") request for discount or not for the following reason
This "The offer date" discount is also provided to compensate for the reasonable, un avoidable delay if any from both sides for full and final Sofottran.com implementation . This is provided so that still if there are any of the delays from both sides the renewals cannot be delayed or payments cannot be withheld as there will be no delays caused intentionally from both sides.
This "The offer date" discount is also provided for "Indian customer" to spend for implimentation & customization as long as possible so that they can have a fully customized software perfectly suitable as per their working culture.
In this proposal the user license that is costing much more than what is offer as per user license , per month has been provided to customer at a huge discounted price as above.
"Indian customer" may opt for more users, more modules, more branches, more stores, more work locations ,more of other services @ extra cost prevailing at the time of such request. If "Indian customer" like to add more users at the current offer date price, they may do so since the same price may not be provided at latter dates.
"User License" means the "subscription charges payable by customer to use the Sofottran.com software" for a specific period .( and) each login and a password(s) provided by Nissi Infotech P ltd to "Indian customer" to log into the sofottran.com software can access ONLY ONE moduleof the software from one computer at a time/by one person at a time. Using one user license and accessing the software from different computers ,by different users , simultaneously at the same time is not allowed. The access to any module will be based on the access rights provided to that particular user by the admin of the software
Nissi does not provide the sofotrran.com software to any customer without first providing the full demonstration of the software explaining its features to "Indian customer" . "Indian customer" agrees that they have seen the see the full demonstration (free of cost one time) of the software and only after checking all the features of the sofottran.com, they have ordered for the software. After placing the order and making the payment , customer agrees not to dispute anytime that they expected some feature to be there and its not there.
Section :-7 OtherTerms for Sofottran.com - Nissi server License:-
Once the monthly post paid "customization staff" and "Nissi implementation staff" have completed their work of customization and implementation , customer will have the option to opt for the following pre-paid packages for small issues arising thereafter for few hours/ few days , months of work. Nissi will send the details of these packages as and when they are needed by "client"
Renewal charges :-sofottran.com monthly user License charges (MULC) have to be paid on monthly basis , on or before 5th of every month -the "due date" . This is irrespective when the training and implementation of any old or new modules have been completed finally. The huge discount offers are provided to "Indian customer" is to cover the cost during such reasonable delays(from both sides) if any only. Once the User license has been enabled, the user licenses becomes due for the next 12 months.
"user license renewal increase(ULRI)" User license charges will be increased 20% every year to support the constant cost escalations and demand for infrastructure, technology updates and server security and support for the sofottran.com software.The yearly increase will be applicable for Sofottran.com Yearly user License charges (YULC), for sofottran.com quarterly user License charges (QULC) and sofottran.com monthly user License charges (MULC) exactly after 12 months from the date of first payment (date of order).
Hosting space for software :- To support constant need of more hosting space ,all the allocated users license will be provided 1 GB (one GB hosting space each for the first year along with software.. If the space requirement increases faster than expected , Nissi will add more space to client every year to cope up with the demand by the usage of client at extra cost prevailing at the time of such request..
Refund /cancellation policy:- "Indian customer" can request for a cancellation within 7 days from the date of order .
"Indian customers" can request for a cancellation within 7 days from the date of order.
Within 7 days from the date of order the "contract sign up link" will be sent to "Indian customers" .
Once they accept the "User licenses" will be processed.
d)If they "do not accept" the contract terms , the refund of payment will be done within 7 days.
Thereafter for the first year , there will be no refund /cancellation allowed. From 2nd year onwards if the client any time prefers not to continue may decide not to renew their contract by informing nissi 60 days in advance before the expiry. When a new customer is inducted, Nissi creates a big infrastructure to support his software and pay for it in advance so , once its all done its not possible for us to refund so we maintain this no-refund-policy.
Database maintenance and backups :-Nissi will provide back up and maintenance. our staff will take daily back up and restore it as and when needed. In fact the back up is also taken automatically from the cloud server to another cloud server so that extra caution is taken on the back ups. The back up of customer data is provided to "Indian customer" in xl format if "Indian customer" would like to cancel their subscription with nissi and shift to some other vendor. This xl back up "Indian customer" can take and use it as they please. In case of "Indian customer" need the back up in any specific format, then the cost of conversion of the same will cost extra .Just to note here about the data back up, we have never lost any data of "Indian customer" for the past 11 years not even once.
Errors and Omissions exempted
sofottran.com is a software product that has been under constant improvement for 10 years plus. Hence sofottran.com is having thousands of "minute usage conveniences". This product has been in continuous use and continuous development by Nissis own market research and also by our "Indian customer" for their specific minute needs for almost 10 long years
Hence sofottran.com has :-
Improved the profitability our "Indian customer"
convenience of "Indian customer"
Improved the control of their business
Provided huge savings on wastage materials
Plugged the loop holes
And many more.
sofottran.com is being implemented and used all over India and our staff have travelled to our "Indian customer" locations , staying there and implementing sofottran.com software While comparing to the excellent service we give , and strong features , and 10 modules of the software , we know that the cost we are quoting is so low and it also comes with several discount packages for those who pay before the offer date. We encourage you to opt for the current offers and take advantage of the discounts as early as possible.
We are sure the quotation and the terms of us are very transparent, clear to you. We are also sure that we have given you an excellent deal and excellent solution for growth and great cost saving for your company. We are sure once the software is fully implemented and used, it will give a huge saving and control over the business and huge reduction of cost of operation and improve customer satisfaction. We are looking forward to serve you as early as possible.
User License Manager
Nissi Infotech Pirvate Limited
Product website :- www.sofottran.com.com